Shipping & Returns Policy

At our inspirational wall decal store, we are committed to providing you with a smooth and timely shipping experience. Each vinyl wall decal is carefully cut to order with attention to detail and quality, ensuring you receive a product that meets your expectations.

• Processing Time: We typically process and ship orders within 1 week of purchase. Because each decal is custom-made, this allows us time to carefully prepare your order.

• Shipping Carrier: We ship primarily through USPS (United States Postal Service) for reliable and trackable delivery.

• Order Cutoff Days: Orders placed on Fridays, Saturdays, Sundays, or holidays will be processed on the next available business day.

• Delivery Time: Please allow 7–14 business days for standard shipping, depending on your location.

• Expedited Shipping: Need your decal sooner? Contact us prior to ordering to discuss faster shipping options. We will gladly accommodate special shipping requests whenever possible.

• Shipping Delays: Please note that while we strive to meet shipping timelines, we do not guarantee delivery by a specific date, especially during peak seasons, weather delays, or unforeseen circumstances.

Tracking Information: Once your order ships, you will receive a tracking number via email so you can monitor your package’s progress.

Returns & Exchanges

Your satisfaction is very important to us! We want you to be happy with your inspirational wall decal purchase. Please review our return and exchange policies below:

• Returns Accepted: Yes, we gladly accept returns on eligible products.

• Contact Us Within: 7 days of receiving your order to initiate a return.

• Return Shipment: Please ship the item back to us within 14 days of delivery.

• Exchanges: We do not accept exchanges or cancellations after the order has been placed.

• Damaged or Defective Items: If your decal arrives damaged or defective, please contact us immediately so we can resolve the issue promptly.

Non-Returnable Items

Due to the nature of our products, the following items cannot be returned or exchanged, unless they arrive damaged or defective:

• Custom or Personalized Orders: Because these decals are made specifically for you, we cannot accept returns or cancellations. Please double-check your proof carefully for spelling, punctuation, and design details. If there is an error on our part, we will gladly correct it at no extra cost.

• Digital Downloads: Instant digital files are non-refundable.

• Sale or Clearance Items: Items purchased on sale or during clearance events are final sale.

Return & Refund Process

• If you wish to return an eligible item, please contact us first to receive detailed instructions and the return address.

• Returned items must be in new, unused condition, and include all original packaging materials.

• Once we receive and inspect your return, we will process your refund within 7 business days.

• Refunds will be issued to the original payment method, minus shipping fees (shipping fees are non-refundable).

• Custom orders are not eligible for refunds unless we made an error.

Need Help?

If you have questions about shipping, returns, or your order status, please don’t hesitate to reach out. Our customer service team is here to assist you every step of the way.